Operations
IT Specialist
- Location
- Mbouda / Bangang, Cameroon
- Employment type
- Full-time — Fixed-term, renewable
- Experience
- 3–5 years professional experience
Maintain the systems, devices and connectivity that allow ACREST teams to work securely across multiple locations.
About the role
ACREST is recruiting an IT Specialist to maintain the organisation’s day-to-day technology environment and support its future digital systems. The role will cover user support, hardware, connectivity, cloud productivity tools, basic cybersecurity, operational systems and field devices, with responsibility for keeping technology reliable and usable across programme locations.
The role is based in Cameroon and requires regular travel to programme implementation and distribution areas depending on operational needs.
About ACREST
ACREST is a Cameroonian non-governmental organisation developing practical, locally grounded solutions that improve livelihoods, strengthen communities and support sustainable development. ACREST is expanding a large-scale clean cooking programme focused on improving access to efficient cooking solutions for households and communities across the West, Littoral and South-West regions of Cameroon. The programme combines stove distribution, community engagement, monitoring, technical operations and the progressive development of local production capacity. ACREST is also developing CleanTechCameroon SARL, its subsidiary dedicated to local clean-technology production and related industrial activities.
Responsibilities
- Provide day-to-day IT support to staff across programme locations.
- Configure and maintain computers, printers, networking equipment and mobile devices.
- Manage user accounts, access permissions and common productivity platforms.
- Support internet connectivity, local networks and basic network troubleshooting.
- Maintain antivirus, backups, updates and practical cybersecurity controls.
- Support ERP, CRM, programme data systems and other operational platforms as they are introduced.
- Maintain asset registers, licence records and IT documentation.
- Coordinate repairs, vendors and technical service providers.
- Support website administration or digital tools where required.
- Train staff on secure and effective use of organisational technology.
Requirements
- Bachelor’s degree, HND/BTS or equivalent professional qualification in information technology, computer science, networking, information systems or a related field.
- Three to five years of relevant hands-on IT experience.
- Strong troubleshooting skills across computers, operating systems, networks and common office applications.
- Experience with Microsoft 365, Google Workspace or comparable cloud productivity platforms.
- Understanding of account security, backups, malware protection and access control.
- Experience supporting ERP, CRM or business systems is an advantage.
- Professional proficiency in English or French; bilingual capability is preferred.
- Ability to travel between sites for installations or support.
- Right to work in Cameroon.
Specific requirements
- The role is deliberately broad and suited to a practical IT generalist rather than a narrowly specialised engineer.
- Experience supporting remote or multi-site users is an advantage.
- Candidates should be able to explain technical issues clearly to non-technical colleagues.
Benefits for this role
- Health insurance.
- CNPS registration.
- Annual leave.
- Role-related professional training and certification.
- Applicable transport support.
- Applicable housing support.
Depending on the position and final employment package, benefits may include:
Specific benefits will be confirmed in the employment offer.
Application requirements
Applications may be submitted in English or French.
Identification documents and professional references will only be requested from candidates progressing further in the recruitment process.
ACREST encourages applications from qualified women, persons with disabilities, young professionals and candidates from different regions and backgrounds across Cameroon.
Recruitment process
Application review → Shortlisting → Assessment where applicable → Interview → Final selection and offer.
Applications close 14 November 2026 · Interviews planned for 20–30 November · Expected start December 2026–January 2027.